Your use of this Website and/or our services constitutes Your agreement to the following terms and conditions. If You do not agree with any of these terms and conditions, please do not use this Website or Our services. If You are under the legal age of consent for Your respective district, You are not allowed to access or use this Website or Our services. You acknowledge and agree that You must be of legal age to purchase any of Our products or services available on this Website or otherwise. By submitting an order and/or payment, You are acknowledging that You have read and understand these terms and conditions. By submitting an order and/or payment, You are also agreeing to be legally bound by these terms and conditions, which form the entire agreement between You and Web Minds Studios.
Definition of Terms
Website: All online content on Web Minds Studios website pages.
Customer, You, or Yours: It refers to you and/or any other person submitting an order to Web Minds Studios on your behalf.
Company, We, or Our: Refers to Web Minds Studios, a company registered under the laws of Texas.
Product: Refers to all services and products provided by Web Minds Studios to Customers in accordance with their Order.
Order: An order via phone or e-mail made by Customer to purchase services or products provided by Web Minds Studios. Orders are confirmed by down payments via check, credit card, cash receipt, or bank wire transfer.
Our Services
By submitting the Order and/or payment, You are purchasing the Product for Your use only. All Products are non-refundable and come with no warranties, expressed or implied. It is Your obligation to read these Terms and Conditions before submitting any Order and/or payment to this Website.
Refund Policy
You must read and fully understand the refund policy to have full knowledge of the privileges and limitations governed by Web Minds Studios. We offer refunds only in special cases and specified conditions, detailed as follows.
Change of Mind:
The Customer is entitled to a 100% refund before our writers/editors start working on the project. If (for any reason) you change your mind and decide against continuing your project with us after placing your Order, you can ask for a refund within the first hour of placing your Order. A 40% processing fee will be charged in other cases.
Incompetent Delivery:
Once the work is delivered, customers are only entitled to claim a refund once they have exhausted all the options detailed as under; If it does not comply with project requirements (as requested/documented by the Customer). We are committed to providing our customers with 100% satisfaction and offer unlimited revisions to ensure the delivery is up to the mark. We assign, re-assign, and re-write your work to ensure complete satisfaction. If we’re still not able to deliver what you asked for, a refund will be processed with a mutual agreement on a set percentage (but only in the cases where the delivery is entirely off the mark).
Late Delivery:
We believe in “On Time Delivery,” but if, for any reason, we fail to deliver the asked service on time after at least three attempts to contact us, your refund will be processed once it is established through documentary evidence that the late delivery was the company’s fault.
Refund Time Frame:
Refunds must be claimed within 120 days of delivery. Refunds claimed after the set time frame will not be entertained. All customers must note the deadline for claiming a refund at the time of placing an Order.
Cases Where a Refund Will Not Be Issued:
In case of late delivery due to minor technical errors, such as grammatical, typing, word count, missing references etc., refunds will be processed with mutual agreement and the company will only settle with partial refunds or discounts reserved for future purchases. The company will not be responsible for any delay from the client.
Disclaimer
All company logos and trademarks appearing on our Website are the property of their respective owners. We are not affiliated, associated, endorsed by, or in any way officially connected with these companies or their trademarks. The use of these logos and trademarks does not imply any endorsement, affiliation, or relationship between us and the respective companies. We solely use these logos and trademarks for identification purposes only. All information and content provided on our Website is for informational purposes only and should not be construed as professional advice. We do not guarantee the accuracy or completeness of any information provided on our Website. We are not responsible for any errors or omissions or for the results obtained from the use of this information. Any reliance you place on such information is strictly at your own risk.